We are 100% committed to your complete satisfaction. If you are not 100% satisfied with your buying experience please let us know.
Our customer service team can be reached by phone or email Monday through Friday from 8AM-5PM (EST).
Phone: 888-674-6887
Email: web@tierrafarm.com
Please contact us within 1 week of receiving your goods so that we can immediately address any concerns.
Tierra Farm will either replace your product or refund your product purchase.
Refunds may require any item in question to be shipped back to Tierra Farm. If return shipping is required, a shipping label will be provided to you.
Allow 7-10 days for refunds to be processed and/or replacement product to be delivered.
